29-years of experience in EDX
ADVANCED TECHNOLOGY
WARRANTY PERIOD
| Electronic units | 24 months |
| Trolleys, stands and holders for medical equipment | 12 months |
| Coils for magnetic stimulators, photic stimulators, auditory stimulators, OAE probes | 12 months |
| Outpatient units (patient units, PSG units), reusable sensors (PSG sensors) | 6 months |
| Accessories for fixation and connection of electrodes and sensors (cables, helmets, belts, etc.) | 1 month |
| System units | 24 months |
| Office equipment (printers, monitors, Wi-Fi routers, Bluetooth adapters) | 12 months |
| Сonsumables (eartips, etc.) and disposable items | no warranty |
| Performed warranty repairs | 6 months |
1. If your system encounters an issue covered by Neurosoft Limited Warranty and that issue cannot be resolved remotely, this service offers a 10-14 Day Mail-In Repair Service (customer provides box and Diagnus pays shipping) for defects in material and workmanship in your electronic units.
2. The warranty doesn’t cover any product that has been altered or modified in any way, misused, or damaged.
3. Products found not to be defective will be returned at customer’s expense.
We also offer an extended warranty for any Neurosoft product. Please contact @ sales department to find out the details.
Years of Experience
State-of-The-Art EDX
Sales Team
sales@diagnus.us
Support
help@diagnus.us
General Contact
info@diagnus.us